As all leaders know, it takes a strong team to follow through with a vision. The “organizational” vision was to supply a rental service that is superior to our competition. The team continues to take constructive criticism from Owners, Guests, Vendors, Internal Sales Associates, and finally myself. I demand never-ending-improvement from our team and they consistently accept the challenge. When you create an environment of continuous improvement, it spreads like wild fire. Just a few days ago I overheard a Reservationist inform an incoming guest that her porter service would arrive in minutes. Porter service? The team then informed me that a guest made a special request and they made it happen. I am extremely proud of our rental team. I want to thank each team member for the personal sacrifices they have made on behalf of Island Real Estate and thanks to their hard work and efforts we continue to re-define “service.” After all, we take the business of creating life-time memories pretty serious.
Thank you Island Real Estate Team! ~ Larry Chatt, Broker Island Real Estate
Meet our Rental Division Team….
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